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Office Hours: How do I use AI at work?

Your boss told you to “start using AI” then gave you zero guidance.

On this episode of Office Hours, I talk about this question: "My boss just told our whole team we need to 'start integrating AI into our workflows' but gave us zero guidance on what that means. I manage a team of eight in HR. Am I supposed to just... figure this out and train them? Where do I even begin when I barely understand it myself?"

You’re not alone. This is one of the most common questions I get.

Someone told me their boss told the entire team to integrate AI into their workflows, but didn’t explain how, didn’t offer training, and didn’t define what success looks like.

This is happening everywhere. Companies are spending money on AI, claiming they’re using it, but pushing the actual figuring-it-out onto managers and employees who were never set up to succeed.

So let me say this clearly: if you don’t fully understand AI yet, if you’re not sure where to start, if you’re worried about getting it wrong, that’s not a personal failure. That’s where almost everyone is.

Here’s what I’d do:

Don’t start with AI tools. Start with your workflow. Have an honest conversation with your team: what are 2–3 tasks you do every single week that are repeatable? A report you write the same way every time. Meetings you schedule with the same format. Templates you copy-paste over and over.

Pick one. Try using AI to make it faster. That weekly report that takes an hour? See if you can get it down to 10 minutes.

That’s not training, that’s experimentation. And it’s exactly the right phase to be in.

Then share what you learned. Bring it to your next team meeting. Show people what worked and what didn’t. If your company has a champion program, join it. Ask to present at an all-hands or a town hall.

Please don’t do this work invisibly. If you’re figuring this out for your whole team, make sure you’re getting recognized for it. That’s real labour. Be strategic about it.

One more thing: I learned all of this on my own. YouTube, free courses on Maven and Section, free resources from the AI companies themselves. You do not need to pay $3,000 to learn how to use AI. I promise.

I don’t sell anything. This newsletter is free. My resources on Gumroad are pay-what-you-want, and free is always an option. Because I believe in not gatekeeping.

Start small, experiment, then implement. Share what you learn. Take it one step at a time.

You’re going to do great.

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